Helm Bank USA


What is Cybersecurity?

Identity theft is a serious crime. It can disrupt your finances, credit history, and reputation, and take time, money, and patience to resolve. Identity theft happens when someone steals your personal information and uses it without your permission.

Who are cyber attackers?

Cyber attackers are Nation-states, terrorists, criminal enterprises and insiders.

Why do they do it?

Espionage, Money, Disruption/destruction, Political/social statement or Notoriety.

What are their strengths?

Technical expertise, financial sponsors, international reach, weak legal reach and anonymity.

How can I protect myself from Cyber Attacks?


Are You At Risk:  

Cyber Security

Have a question?

Call our Helm Support Department

(305) 329-7330

Monday through Friday

8:30 a.m. – 6:00 p.m. (EST)

Email: support@helmbankusa.com

  • Set secure passwords and don't share them with anyone. Create strong user IDs and passwords for your financial accounts, keep them secret, and change them regularly. Make sure to log out of financial accounts when you complete your transactions or walk away from the computer.
  • Periodically check your bank accounts for signs of fraud. If you bank online, check your deposit accounts and lines of credit at regular intervals to spot and report errors or fraudulent transactions, just as you would review a paper statement. Online banking makes it easier and faster to monitor your accounts. This is important, because the sooner you can detect a problem with a transaction, the easier it should be to fix.
  • Think before you click! Cybercriminals are good at creating fake emails that look legitimate but can install malware. Never click on links in emails, open attachments or give out personal information through a suspicious email, text message or over the phone. If you do think the email is legitimate or in doubt, contact the financial institution, retailer or entity directly.
  • Social engineering is a process of deceiving individuals into providing personal information to seemingly trusted agents who turn out to be malicious actors. If contacted over the phone by someone claiming to be a retailer or collection agency, do not give out your personal information. Ask them to provide you their name and a call-back number. Just because they may have some of your information does not mean they are legitimate!
  • Pay close attention to website URLs. Pay attention to the URLs of websites you visit. Malicious websites sometimes use a variation in common spelling or a different domain (for example, .com instead of .net) to deceive unsuspecting computer users.
  • For e-mail, turn off the option to automatically download attachments.

How we protect you?

Helm Bank USA have a number of security measures in place to address evolving online threats, help protect customer information and money and prevent cyber fraud. We are continuously enhancing our security to help protect your personal and account information.

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