Planning to travel?
Take us with you
In preparation for your travels, we encourage you to contact Helm Support of any upcoming international or domestic travel plans for use of your Helm Bank USA Credit, Debit or ATM cards. Notifying us about your upcoming travel plans avoids having purchases and/or cash withdrawals flagged as fraudulent. For lost or stolen cards outside our hours of operation, please call 1-866-833-4389 located on the back of your card for assistance 24/7.
Make sure your banking information is protected with these useful tips from Helm Bank USA:
Before you travel:
 Give your Bank a heads up
Contact Helm Support to notify the Bank of any upcoming international or domestic travel plans. Be as specific as possible when communicating with our representatives.
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  Load Apple Pay or Samsung Pay
using your Digital Wallet
Contactless payments use chip technology that protects the information on your card via encryption. Not sure how to add your card? Visit our digital wallet webpage and learn how to get started.
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  Update your email address and look into international calling / roaming services
Ensure your email address and contact information are up to date so that our representatives may contact you in the event that suspicious activity is detected.
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 Report your lost card quickly
If your wallet or mobile device are lost or stolen, call 1-866-833-4389 located on the back of your card to temporarily block or report your cards if necessary.
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Review your Visa Travel Security benefits here.
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