Helm Bank USA
Helm Bank USA 
Credit Cards
Choose a credit card that works for you
Helm Gold and Helm Platinum
Helm Bank USA offers U.S. issued Visa Gold and Platinum credit cards for personal accounts. When travelling internationally, enjoy the following features and benefits:
Rewards Program: Earn points on every day purchases with our Extra Awards program and redeem them for travel, merchandise, gift cards or cash via an easy-to-navigate web portal.
Digital Wallet: Add your Helm Gold and Helm Platinum Credit Card to your digital wallet for easy in-store or in-app mobile purchases.
DX Online: Manage your credit card account in a more convenient and efficient way. DX Online provides a simplified experience, improved navigation, and better viewing from your mobile or tablet devices.
To learn more about the different processes and functionalities of DX Online, visit our Resource Center.
Features & Benefits
EMV Chip Technology
Enjoy a safe and secure transaction with EMV chip-enabled credit cards. This technology protects against fraudulent transactions when your card is used in a chip-enabled terminal.
Contactless Technology
Make checking out quick and easy: The tap-and-go process usually takes less than a second, which is quicker than inserting a chip card—and faster than using cash. All you need to do in the checkout line is Look, Tap, Pay.
Digital Wallet
Add your Helm Gold and Helm Platinum and Helm Business Credit Card to your Digital Wallet. Use Apple Pay®, Google Pay™ and Samsung Pay™ for in-app, online and in-store purchases.
Manage and pay your
credit cards with DX Online
Earn Points with Your Credit Card Extra Awards Account
Helm Gold
Minimum credit amount: $2,000.00
Rewards Program:
- Travel
- Merchandise
- Gift Cards
Helm Platinum
Minimum credit amount:
$5,000
Rewards Program:
- Points to Cash
- Travel
- Merchandise
- Gift Cards
What if my Credit Card is lost, stolen or damaged?
If your card is lost or stolen, immediately call us so we can help protect you from unauthorized transactions. We will cancel your current card and issue a replacement.
- Within the USA: +1 (888) 297-3416 - Dedicated line available 24 hours a day, 7 days a week.
- International Calls: +1 (206) 389-5200 - Dedicated line available 24 hours a day, 7 days a week.
- Helm Support Representative: +1 (305) 329-7330 - Available Monday - Friday, 8:30 a.m. to 6:00 p.m. (EST).
How do I report fraud on a VISA Credit Card?
To report fraud on your VISA debit or credit card , immediately call us at one of the numbers below. We will cancel your current card and issue a replacement.
- Main Telephone: +1 (855) 293-2456 - Dedicated line available 24 hours a day, 7 days a week.
- Helm Support Representative: +1 (305) 329-7330 - Available Monday through Friday, 8:30 a.m. to 6:00 p.m. (EST).
How can I notify the bank about my travel plans to ensure smooth card usage during my trips?
Please answer our online travel form, specially designed for your upcoming international or domestic trips with Helm Bank USA Credit, Debit, or ATM cards.
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