Helm Bank USA

FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Helm Bank USA

Resource Center

Contact Us
Travel Form

In our Helm Bank USA Resource Center, you will find a wide variety of videos and presentations that will guide you through the different processes and functionalities of our digital platforms. From how to enroll, to how to download our Apps, our goal is to provide you with the necessary information to make the most of our services.

 

Explore our categories and discover everything
that our platform has to offer.

 

 

Digital Banking

Explore our FAQS

for a helpful guidance on how to get the most out of your accounts.

Security Features

Simplify and enhance the security of your business banking experience.


Digital Banking
HelmInOne Personal
HelmInOne Business
 
Credit & Debit Cards
DX Online
Travel Form























Learn how to enroll in HelmInOne Personal with our enrollment video:
 

Or download our enrollment guide.

Introducing a New Banking Experience: HelmInOne Personal Mobile Banking:
 
 
Learn how to download our App on the App Store and Google Play:
 
 
 
 
 

Learn how to enroll in HelmInOne Business with our enrollment video:
 
 
Or download our enrollment guide.
 
 

 
Helm Credit & Debit Cards

Find answers to common questions regarding our credit and debit card services. From card activation to security features and managing your account, we’re here to ensure you have all the information you need for a smooth banking experience.

Explore the FAQs below for quick and helpful guidance on how to get the most out
of your Helm Bank USA card.

 

Experience the ultimate convenience of enrolling and signing up for e-Statements, making payments, securely locking your card and more.


Watch our step-by-step enrollment video:

 
Or download our enrollment guide.


Discover our intuitive Account Dashboard:



Go paperless, learn how to enroll in e-Statements:



Need to reset your DX Online password? Watch our video below for a step-by-step guide:
 


Multiple Credit Cards? Watch our video to learn how to add a new card: 

 


If your card is lost or stolen, it should be immediately locked to prevent unauthorized use.
 
 

You should also call us immediately so that we can assist you by canceling
your current card and issuing a replacement.
  • Within the USA: +1 (888) 297-3416 - Dedicated line available 24 hours a day, 7 days a week.
  • International Calls: +1 (206) 389-5200 - Dedicated line available 24 hours a day, 7 days a week.
  • Helm Support Representative: +1 (305) 329-7330  - Available Monday - Friday, 8:30 a.m. to 6:00 p.m. (EST).
 
 

Notify the bank about your travel plans to ensure smooth card usage during your trips with our online travel form.

Watch our quick video for step-by-step instructions on how to fill out the form.