Helm Bank USA
Helm Bank USA 
Technology Highlights
Stay Alert and Protected with Helm Bank USA
Be Aware of the Latest Financial Scams
Your financial security is of paramount importance to us at Helm Bank USA. We want to ensure that you are well-informed about the latest scams circulating in the digital landscape. Scammers are constantly evolving their techniques to exploit unsuspecting individuals, so please take a moment to familiarize
yourself with the following recent scams:
yourself with the following recent scams:
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Social Media Offer
Exclusive Sneakers at Unbeatable Prices!
Beware of enticing offers for exclusive products on social media platforms. Scammers may request payment through cash or unfamiliar payment apps, making it difficult to recover your funds in case of fraudulent activity.
Imposter Scam
IRS Demands Immediate Payment of Back Taxes
Fraudsters may pose as representatives of the IRS, claiming that you owe back taxes and threatening legal action unless immediate payment is made. Remember, the IRS never demands immediate payment via phone calls or emails.
Tech Support Fraud
Secure Your Computer from Malware
Be cautious if someone contacts you claiming to have detected malware on your computer. Scammers may request payment for their services, but in reality, they may install malicious software or gain unauthorized access to your personal information.
Home Closing Scam
Wire Funds to Close Your Dream Home
During the home closing process, be vigilant about wire transfer requests. Scammers may pose as legitimate parties involved in the transaction and provide false instructions for wiring funds. Always verify the authenticity of the requests directly with your trusted contacts.
Safety Best Practices
Safeguard your Personal and
Financial Information
- Beware of Phishing: Phishing occurs when fraudulent emails resembling reputable companies are sent. Be cautious of unsolicited emails, calls, or texts asking for personal or financial information and avoid clicking on links in emails or texts unless their authenticity is confirmed. Also, never disclose your usernames or passwords outside secure platforms like the HelmInOne Mobile® app or Online Banking.
- Secure Passwords: Create strong and unique passwords for your accounts. Use a mix of uppercase, lowercase letters, numbers, and special characters. Avoid using easily guessable information like birthdays or names.
- Regular Account Monitoring: Regularly review your account statements and transactions for any unauthorized activity. Report any discrepancies to your bank immediately.
- Secure Connection: Ensure you're using a secure and encrypted connection when accessing your accounts online. Look for "https://" in the URL and a padlock icon in the address bar.
Security Tip
Be Careful When Granting Remote Access
Be cautious of scammers who employ various methods such as phone calls, emails, or pop-ups, pretending to be from a reputable tech company, claiming that your computer has a virus. They may try to pressure you into granting them remote access. A bank’s security service or the technical support of a company will not ask you to install any software over the phone, especially remote access software.
Stay informed, alert, and protected
We Are Always Here For You
Helm Bank USA will never ask for your personal or financial information via email and will never request that you send money to address fraud on your account or to resolve an issue. If you ever receive suspicious communication claiming to be from us, please report it immediately to Helm Support:
+1(305) 329-7330
Monday - Friday
8:30 a.m. - 6:00 p.m. (EST)
8:30 a.m. - 6:00 p.m. (EST)
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